Document
Solutions

Content Management

Imaging

Document Management

Records Management

Business Process Mgt.

Capture

Electronic Forms Mgt.

 

 

Case Study 3

Government agency maintains records privacy with scalable, web-based solution.

A government agency implemented ADS’ content management solution to manage an overwhelming number of correctional inmate records—an influx of as many as 120,000 images a day plus daily outside scanning and indexing.

Enterprise Report Management (ERM) software automatically files inmate Photo ID’s and Admission Summary Reports. Currently, approximately 2,000 users have access to the system.

Our solution enables the agency to continue expansion to additional users and departments without requiring extra customization or programming. A web infrastructure allows public access to selective inmate documentation with little administration required. With its client-centered approach, the agency not only has instant access to inmate records, but also maintains the integrity of the data itself.

ADS assisted the agency in selecting a system to meet the following criteria:

• Scalability
• Web infrastructure
• Ease of use/training
• Flexible customization
• Client-centered approach

The agency realized a return on investment in less than six months with the system set up to capture, store and retrieve all inmate records—totaling approximately 25 million records with over 200,000,000 documents. With ADS’ robust web-based application, multiple internal and external users can access records immediately and simultaneously. The new efficiencies allowed 20+ employees to move to more beneficial work within the department.

Criminal justice and law enforcement agencies give top priority to public safety issues. With the ADS implemented Content Management system, the agency is now able to retain critical case management documents for an indefinite period of time. They can retrieve, review and email photos or documents anywhere in the world.